Hello, I am Karen. A UX designer passionate about challenging the usual. Combining strategy, research, and system thinking to uncover user needs and create simple experiences for complex B2B products. Citi Developer Hub | API Platform AWS Payments | Commerce Platform Amazon Codecatalyst | Developer tool Citi Self-Invest Trading | Wealth Management Integration Toolkits | Onboarding Tracker Document Center | Redesign Paperless Enrollment Chat Bot